Trouble registering? Issues with deposits or withdrawals? Not sure how bonuses work? The 1xbst Help Center has clear answers to all your questions. Our team is always here for you.
Select the type of issue you're facing
From registration to updating your profile
Go directly to 1xbst.bet in your browser. It's always safer to type the address yourself rather than following links from other sources.
Click the "Register" button at the top of the page. A form will appear where you can sign up using your mobile number or email address.
Enter your full name, mobile number, a strong password, and date of birth. Providing incorrect details may cause issues with withdrawals later.
An OTP code will be sent to your mobile. Use it to complete verification. If you don't receive the code, wait 60 seconds and try again.
Once registration is complete, you'll be logged in immediately. Go ahead and make your first deposit to claim your welcome bonus.
Each person may only register one account. Opening multiple accounts may result in all of them being closed and any balance being forfeited.
Making a deposit at 1xbst is quick and easy. With Mobile Pay, Nagad, and Rocket, your funds reach your account within just a few minutes. Follow the step-by-step process outlined below.
After logging in, you'll find the "Deposit" button at the top, next to your balance.
Select Mobile Pay from the list of payment methods and enter the amount.
Send Money to the provided Mobile Pay number and copy your transaction ID.
Paste the transaction ID into the 1xbst form and click "Confirm". Your balance will be updated within 5–10 minutes.
Click the deposit button on your dashboard and select Nagad.
Send Money to the provided Nagad number and save the transaction ID once it goes through.
Enter the ID in the 1xbst form. Your balance is typically updated within 5 minutes.
In the deposit section, select Rocket and enter the amount.
Send Money via Rocket to the number provided.
Enter the ID in the form to confirm your deposit. Your balance will be updated within 10 minutes.
The minimum deposit amount is ৳300. Each transaction ID can only be used once. If your deposit doesn't reflect, wait 1 hour and then contact support with your transaction ID if the issue continues.
Withdrawing funds from 1xbst is quick and straightforward. In most cases, your money reaches your mobile wallet within 15 minutes to 2 hours of submitting a request.
A lot of players have questions about the 1xbst bonus system. Here are answers to the most frequently asked ones.
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If you're placing a bet on 1xbst for the first time, it's natural to feel a little unsure. Don't worry — once you understand the basics, it all falls into place.
Keeping your 1xbst account secure is a top priority. A few simple steps are all it takes to stay protected.
Running into the occasional issue while betting online is perfectly normal. The 1xbst Help Center is built to resolve these problems fast — whether you're a first-time player or a seasoned bettor, you'll find the answers you need here.
Payment is by far the most common topic we hear about. If you've sent money via Mobile Pay or Nagad but your balance hasn't updated, the first thing to do is verify your transaction ID. With the correct ID provided, the issue is typically resolved within 1 hour. The 1xbst finance team works around the clock to handle these cases quickly.
Withdrawals can be a concern for many users, especially the first time. Without KYC verification, large withdrawals may be delayed. Upload your ID documents before your first withdrawal to avoid any complications later.
The most common mistake with bonuses is attempting a withdrawal without understanding the wagering requirements. At 1xbst, the terms for every bonus are clearly stated. Bonus balance and real balance are displayed separately, so there's little room for confusion.
Playing on mobile can sometimes cause issues. If your browser isn't up to date or the cache hasn't been cleared, pages may not load properly. Try refreshing the browser or switching to incognito mode. If the problem persists, contact 1xbst support with a screenshot and the team will resolve it quickly.
If you didn't find what you need, contact our team directly
The fastest way to get help. On average, an agent responds within 2 minutes.
Online NowFor complex issues or sending documents, reach us by email. You can typically expect a reply within 4–6 hours.
support@1xbst.betCheck out our detailed FAQ page to find answers to the most common questions all in one place.
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