Data Protection Policy

1xbst Privacy Policy – Our Commitment to Keeping Your Data Safe

Last Updated: January 2026 Reading time: approximately 8 minutes

Your data belongs to you. 1xbst never sells your personal information.

This privacy policy applies to all services on the 1xbst website and mobile app. By using 1xbst, you agree to this policy. For any questions, please Help Center Contact us.

1

Introduction & Commitment

1xbst takes the privacy of its Bangladesh users seriously. We believe your personal data belongs to you, and protecting it is a core responsibility. This privacy policy clearly outlines what information we collect, why we collect it, and how we keep it secure.

By using 1xbst services, you agree to the terms of this privacy policy. This policy is part of our Terms & ConditionsIt is recommended to read this alongside -.

Our Core Commitment: 1xbst never sells your personal information to third parties. Your data is used solely to provide our services, ensure security, and meet legal obligations.

This policy has been written in English to ensure every user in Bangladesh can easily understand it. If anything is unclear, please reach out to our support team.

2

What Information We Collect

1xbst collects various types of information at different points. Full details are outlined below:

Data Type Example Collection Time
Identity Information Name, date of birth, national ID number During registration and KYC verification
Contact Information Mobile number, email address At the time of account creation
Financial Information Mobile Pay/Nagad number, transaction history On deposits and withdrawals
Device Information IP address, browser type, operating system Automatically
Usage Data Login time, betting history, preferred games Duration of Service Use
Verification Documents Passport, NID, utility bill images During the KYC process

We only collect information that is necessary to provide our services and meet legal obligations. Nothing beyond that is requested.

3

How Your Information Is Used

1xbst uses the data it collects for the following purposes:

  • Account Management: Creating, verifying, and maintaining your 1xbst account.
  • Service Delivery: Ensuring betting, payment processing, and bonus distribution.
  • Security Assurance: Preventing fraud, money laundering, and other illegal activities.
  • Customer Support: Resolving your questions and issues.
  • Legal Obligation: Providing required information to licensing authorities and government agencies.
  • Service Improvement: Analysing user experience to continuously improve the platform.
  • Personalized Experience: Showing promotions and offers tailored to your preferences.

Marketing Communications: 1xbst may send you promotional SMS messages or emails. You can opt out of these communications at any time through your account settings.

4

Who We Share Your Information With

1xbst does not sell your personal information. However, your data may be shared in the following circumstances:

  • Payment Providers: Only the information required to process transactions with payment providers such as Mobile Pay, Nagad, and Rocket.
  • Legal Authority: Upon a court order or a lawful request from a law enforcement agency.
  • Licensing Authority: Regulatory information required by the gaming licence authority.
  • Technology Partners: Contract-based technology service providers that operate the platform and are bound by our privacy policy.
  • Responsible Gaming Organization: Only with your consent, to help address problem gambling.

Outside of the cases listed above, your information will not be disclosed to anyone. Data protection agreements are in place with all third parties.

5

Data Protection Methods

1xbst follows the highest industry security standards to protect your data. Our safeguards include:

  • SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
  • Two-Factor Authentication (2FA): An additional layer of security when logging into your account.
  • Firewall & DDoS Protection: Our servers are protected against cyberattacks.
  • Regular Security Audits: Independent third-party experts regularly audit our systems.
  • Restricted Access: Only authorized personnel can access specific data.
  • Encrypted Database: Stored data is kept in encrypted form.

No organisation can guarantee 100% security online. However, 1xbst takes every possible precaution. If you suspect a security issue, please contact us immediately.

6

Cookies & Tracking Technologies

The 1xbst website uses cookies and similar technologies. Cookies are small text files stored in your browser that help us improve our services.

We use the following types of cookies:

Essential Cookies Analytics Cookies Functional Cookies Personalization Cookies
  • Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
  • Analytics Cookies: Used to understand which pages are visited most. This can be disabled.
  • Functional Cookies: For remembering language preferences, login details, and similar settings.
  • Personalization Cookies: To show you content tailored to your preferences.

You can control or delete cookies at any time through your browser settings. Note that disabling essential cookies may cause some features to stop working properly.

7

Your Rights

As a 1xbst user, you have certain important rights regarding your personal data:

Right to Access

You may request to know what personal information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

In certain circumstances, you can request that your data be deleted.

Right to Restrict Processing

You may object to the use of your data for specific purposes.

Right to Data Portability

You can request a copy of your information in a portable format.

Right to Withdraw Consent

You can withdraw your consent to marketing communications at any time.

To exercise these rights, please Help Center Contact us. We will do our best to respond within 30 days.

8

How Long Your Data Is Retained

1xbst does not retain data longer than necessary. How long we keep your information depends on its type and purpose:

  • Account Information: For as long as your account is active, and for up to 5 years after closure for legal purposes.
  • Transaction Records: A minimum of 5 years' retention is mandatory under financial regulations.
  • KYC Documents: Retained after account closure in accordance with regulatory requirements.
  • Log Files: Typically 12 months for security and analytics purposes.
  • Cookies: Depending on type, either at the end of a session or for up to 2 years.

After the designated period, data is securely deleted or anonymised so that identification is no longer possible.

9

Protection of Minors

1xbst explicitly states that our services are intended solely for individuals aged 18 and above. We do not knowingly collect personal information from minors.

Age verification is carried out at the time of registration. If a user is found to have registered with a false age, their account will be immediately suspended and all collected data will be permanently deleted.

If you become aware that a minor is using 1xbst, please notify our Help Center immediately. We will take prompt action.

10

Changes to the Privacy Policy

1xbst may update this privacy policy when necessary. If changes are made:

  • The "Last Updated" date at the top of this page will be revised accordingly.
  • For significant changes, you may receive a notification via email or SMS.
  • Continued use of 1xbst will be taken as your acceptance of the updated policy.

We recommend checking this page regularly to stay informed about the latest updates.

11

Get in Touch

To ask questions, raise concerns, or exercise your rights regarding this privacy policy, please get in touch with us:

Email

Support@1xbst.bet

Live Chat

24/7 Support Available Help Center

We aim to respond within 24–48 hours. For urgent matters, please reach out via live chat.

How 1xbst Protects Your Information

The Core Pillars of Our Data Protection

End-to-End Encryption

Every transaction and piece of personal data is protected with 256-bit SSL encryption, making it completely unreadable to any third party.

KYC Verification System

Every account is verified to prevent fraud and identity theft, keeping all users protected.

Regular Security Audits

Independent security experts regularly audit 1xbst's systems and identify any vulnerabilities.

Two-Layer Login Security

Enabling 2FA means you'll need both your password and a mobile code to log in to your account.

No Sale of Data

1xbst never sells your personal data to third parties. This is an absolute, non-negotiable policy.

Right to Erasure

After closing your account, you may request deletion of your data within the bounds of applicable law.

Start Playing in a Safe Environment

1xbst is committed to your privacy and security. Open an account today and enjoy betting on a platform you can trust.

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